Last updated: October 27, 2025
This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
Interpretation and Definitions
Interpretation
The words with initial capital letters have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application refers to ErgScan, the software program provided by the Company.
- Company (referred to as either "the Company", "We", "Us" or "Our") refers to ErgScan.
- Country refers to United Kingdom.
- Device means any device that can access the Service such as a computer, cellphone or digital tablet.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Application.
- Service Provider means any natural or legal person who processes data on behalf of the Company.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (e.g., page visit duration).
- You means the individual accessing or using the Service, or the company or legal entity on whose behalf such individual is accessing or using the Service.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with personally identifiable information that can be used to contact or identify You. This may include but is not limited to:
- Email address
- First name and last name
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
It may include information such as:
- Your Device’s IP address
- Browser type and version
- Pages visited
- Time and date of visit
- Time spent on pages
- Unique device identifiers
- Diagnostic data
When accessing via a mobile device, additional data may be collected such as:
- Mobile device type
- Mobile device unique ID
- IP address
- Operating system
- Mobile browser type
- Diagnostic data
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring usage.
- To manage Your Account, enabling access to Service functionalities.
- For contract performance, including purchase or service agreements.
- To contact You, including via email, calls, SMS, or push notifications.
- To provide You with news, offers, and information similar to previous purchases unless You opt out.
- To manage Your requests submitted to Us.
- For business transfers, including mergers, restructuring, or asset sales.
- For other purposes, such as data analysis, usage trends, marketing evaluation, and service improvement.
Sharing of Your Personal Information
We may share Your personal information in the following situations:
- With Service Providers
- For business transfers
- With Affiliates
- With business partners
- With other users in public interaction areas
- With Your consent
Retention of Your Personal Data
We retain Personal Data only as long as necessary for purposes in this Privacy Policy.
Usage Data is generally retained for shorter periods unless required for:
- Security strengthening
- Service functionality improvement
- Legal obligations
Transfer of Your Personal Data
Your information may be transferred to computers located outside Your jurisdiction where data protection laws may differ.
We ensure:
- Reasonable steps to keep Your data secure
- No transfer occurs without adequate safeguards
Delete Your Personal Data
You may request deletion of Your Personal Data.
You can delete or update Your information:
- Within the Service (account settings)
- By contacting Us directly
We may retain certain information when legally required.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. You will be notified prior to transfer.
Law Enforcement
We may disclose Your Personal Data where required by law or valid public authority requests.
Other Legal Requirements
We may disclose Your information in good faith to:
- Comply with legal obligations
- Protect Company rights or property
- Prevent wrongdoing
- Protect user or public safety
- Defend against legal liability
Security of Your Personal Data
We strive to protect Your Personal Data through commercially acceptable means, but no method of transmission or storage is 100% secure.
Children’s Privacy
Our Service does not address users under 13.
We do not knowingly collect data from anyone under 13. If aware of such collection, we will remove it promptly.
If parental consent is required by law, we may require it before processing data.
Links to Other Websites
Our Service may contain links to third-party sites. We recommend reviewing their privacy policies.
We assume no responsibility for third-party content or practices.
Changes to This Privacy Policy
We may update this Policy and will notify You via:
- Email
- Notice on the Service
The “Last updated” date will be revised accordingly.
You should review the Policy periodically.
Contact Us
If you have questions about this Privacy Policy, contact us:
Email: hi@ergscan.com